Privacy Policy
Last updated: February 2026
Introduction
SavvyHost ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel management system (TMS) platform.
Information We Collect
We collect information that you provide directly to us:
- Personal Information: Name, email address, phone number, and profile details
- Business Information: Company name, address, tax ID, and business registration details
- Usage Data: How you interact with our platform, features used, and preferences
- Payment Information: Billing details processed securely through our payment partners (Stripe, PayPal, Paymob, Kashier)
How We Use Your Information
We use the collected information for:
- Providing and maintaining our travel management services
- Improving and personalizing your experience
- Sending important updates, marketing communications, and support responses
- Complying with legal obligations and protecting our rights
Data Security
We use SSL/TLS encryption, a separate database for each agency, role-based access control, and scheduled backups. Card numbers are not stored on our servers; the payment processor holds them.
Third-Party Services
We work with trusted third-party services for AI content generation (OpenAI, Anthropic, Google), payment processing, email delivery, analytics, and cloud infrastructure. These partners process data under their own terms and privacy policies.
Cookies
We use cookies and similar technologies to enhance your experience. For more details, please see our Cookie Policy
Your Rights
You have the right to:
- Access your personal data and request a copy
- Correct inaccurate or incomplete data
- Request deletion of your data (subject to legal requirements)
- Export your data in a portable format
Contact Us
For privacy-related inquiries, please contact us at privacy@savvyhost.net